Production Operations & SCM

Chapter 01: Introduction to Production Operations Management

Q1.The difference between the cost of inputs and the value or price of outputs is called as
Value-added
Q2.Creation of goods or services to satisfy human wants or needs is called as
Production 
Q3.Which is one of the techniques used for problem solving in production
Linear programming
Q4.An equation, table or graph, which specifies the maximum quantity of output, which can be obtained, with each set of inputs is called as
Production Function
Q5.In the production function Q = F(L,K), K stands for
Capital 
Q6.Decisions to be taken by Operations Manager do not include
Tax liability
Q7.Broad and Long term Decisions are called as
Strategic Decisions
__________________________
Chapter 02: Product Planning and Development

Q1.Unique features that differentiate Services from physical goods are
Intangibility 
Q2.Stages of new product development do not include.
Financing
Q3.The difference between the expectation of the customer and to what extent the existing products meet that expectation is called as
Gap 
Q4.Products which are new to the company and not new to the market are called as ______ Products
Imitative 
Q5.Examples of Services are
Insurance 
Q6.What degree of a product is tangible or intangible is called as
Tangibility continuum
Q7.Evaluating response from potential customers to a product is called as
Product Testing
Q8.Variety of Products under a product line is an example of Product
Depth
Q9.Examples of Goods are
Toys 
Q10.Products which are new to customers but they are essentially improvements or redesigns of existing products are called as ______ Products
Replacement 
Q11.Products which are truly new to the customers and they provide completely different alternatives to existing products are called as ______ Products
Innovative 
Q12.New ideas can be generated by
Market Research
R & D department
Suggestions by workers
All of These Correct Answer
Q13.Customized products are
Made to Order
Q14.Commercially feasible means a venture is
Profitable 
Q15.Anything that might satisfy a want or a need is called as
Product 
____________________________
Chapter 03: Facility Planning

Q1.Easy entrance and exit points, lighted thoroughfares and Parking facility are prerequisites of _____ Lay out
Service 
Q2.If Machines are grouped according to manufacturing process it is called _____ Lay out
Process 
Q3.If the lay out is such that Raw Material is fed into first machine and Finished Good comes out of last machine, this is called _____ Lay out
Fixed 
Q4.Configuration of departments, work centres, equipment and machinery with a focus on smooth flow of men, materials and work process the production system
Facility Lay out 
Q5.The choice of region and the selection of a particular site for setting up a business or factory is called as
Plant location
Q6.A larger lay out consisting of two or more product layouts is called _____ Lay out
Process 
Q7.The place of maximum net advantage is the criteria for
Plant Lay out
Q8.If the lay out is such that Material or major component remains constant and Men and Machine are moved to the material, this is called _____ Lay out
Fixed 
Q9.If the lay out is such that Raw Material is fed into first machine and Finished Good comes out of last machine, this is called _____ Lay out
Process 
Q10.If the lay out is such that Material or major component remains constant and Men and Machine are moved to the material, this is called _____ Lay out
Cellular
Q11.Easy entrance and exit points, Large and lighted thoroughfares and Parking facility are prerequisites of _____ Lay out
Service
Q12.A larger lay out consisting of two or more product layouts is called _____ Lay out
Process 
Q13.If Machines are grouped according to manufacturing process it is called _____ Lay out
Process
Q14.If the lay out is such that Material or major component remains constant and Men and Machine are moved to the material, this is called _____ Lay out
Fixed
___________________________
Chapter 04: Production Planning and Control

Q1.Maximum amount of work that an organization is capable of completing in a given period of time is called as
Capacity 
Q2.The techniques which are used for problem solving are called
Models
Q3.Quality testing is a part of ___ sub system
Control
Q4.The determination of the time that should be required to perform each operation and also the time necessary to perform the entire series is called as
Scheduling 
Q5.Deciding in advance what is to be done in future is called as
Planning
Q6.Ensuring that all which occurs is in accordance with the rules established and instructions issued is called as
Production Control 
Q7.Decisions on Acquisition, Utilization and Allocation of limited production resources fall under Production _____
Planning
Q8.The specification of the flow sequence of operations and processes to be followed in producing a particular manufacturing lot is called as
Routing 
Q9.Which of the following is a part of Production Planning?
Routing 
Q10.A technique of forecasting ahead every step in the long process of production is called as
Production Planning
Q11.Which of the following is a part of Production Control?
Dispatching
Q12.With reference to Operations Management “MRP” stands for
Material Requirement Plan
Q13.Trying to keep pace with demand fluctuations is called a ______
Chase Plan
Q14.Which of the following is a part of Production Planning?
Routing
Q15.Decisions on Acquisition, Utilization and Allocation of limited production resources fall under Production _____
Planning
_______________________
Chapter 05: Vendor Relations and Purchase Management

Q1.The purchase of right goods and services of right quality, at right price and right time, from the right vendor in right quantity is called as
Purchasing Management
Q2.To compare the cost of making a product in house or buying form domestic supplier or international supplier is called as
Make or Buy Decisions
Q3.____ reduces transaction costs and purchaser and supplier work together as partners
Sole Sourcing
Q4.A purchase Manager should use a _____ for every major sourcing process
Sourcing Hierarchy of Constraints & Criteria
Q5.Various activities right from preparing Purchase budget to payment to suppliers are called as
Purchasing Cycle
Q6.The formula for Quantity to be Purchased is Desired closing stock + __________ – Opening stock
Budgeted sales
Q7.Suppliers are those that provide a product or service that does directly affect your organization's customers' experience are called as .
Strategic Suppliers
Q8.Which of the following is not a Function of Purchase Department?
Verification of Stock on Hand
Q9.Order a predetermined quantity each time an order is placed is called as
Fixed-order quantity
Q10.Vendors supplying technically complex parts or parts having no alternative source are called as
Critical Vendor
______________________________
Chapter 06: Inventory Management

Q1.Reorder Level refers to
When to Order?
Q2.The size of order for which the total cost is minimum is called as
Economic Order Quantity
Q3.A method of recording stores balances after every receipt and issue, to facilitate regular checking is called as____ Inventory System
Perpetual 
Q4.Ordering Cost includes
Transportation Cost
Salaries of Purchase Dept.
Carriage inwards
All of these 
Q5.Which one is not a part of the forms of inventory are
Debtors 
Q6.Opening Stock 100 Closing stock 200. Cost of goods sold 750. Calculate Inventory Turnover Ratio
5
Q7.Maximum Lead time 6 weeks. Minimum Lead time: 4 weeks. Minimum Usage 25 units per week. Maximum Usage 75 units per week. Re-order level will be ___ Units
450
Q8.A material which is a low value and high quantity is categorized as ___
C
Q9.Selective Inventory Control includes
ABC
FSN
VED
All of these Correct Answer
Q10.In ABC analysis "A" means
a small percentage of total number of items handled but are most important in nature
Q11.Disadvantages of Under stocking are
 Ordering cost is High
Fear of shortage of material
Loss if the price decreases in future
All of these
Q12.From the following data, calculate the Economic order quantity : Annual Demand : 5000 units, Ordering cost Rs. 60 per order, Price per unit Rs. 100, Inventory carrying cost is 15% on average inventory
200 units
Q13.A set of policies and controls which monitors and determines the levels of inventory is called as
Inventory system
Q14.A material which is a high value and low quantity is categorized as ___
A
Q15.Formula for Order Cost is
Ordering Cost per Order X No of orders
__________________________
Chapter 07: Introduction to Logistics Management


Q1.“That part of supply chain process that plans, implements and controls the efficient, effective flow and storage of goods, services and related information from the point of origin to the point of consumption in order to meet customer requirements” is called as
Logistics 
Q2.Time and Space gap between a firm’s material resources and processing points is called as
Inbound logistics 
Q3.Standard Sizes of Containers are ___ feet wide and ___ feet high
8 and 12
Q4.Time and Space gap between a firm’s processing points and customers is called as
Inbound logistics
Q5.CLM stands for
Council of Logistics Management
__________________________________
Chapter 08: Warehouse and Stores Management

Q1.A warehouse that provides all logistics activities such as Transportation, Inventory control, Order processing, Customer services and Returns is called as ___ warehouse
Contract 
Q2.Multiple products from different manufacturers. This is called as ____
Assortment 
Q3.______ allows inventories to be placed in a variety of markets adjacent to key customers just prior to a peak selling period of season
Spot stocking
Q4.____ warehouse splits individual orders and arranges for local delivery.
Break-bulk
Q5.The national body that deals with standardization at national level is.
Bureau of Indian Standards 
Q6.____ provides for a buffer inventory allowing for a balance between the availability of materials and the market demand
Stockpiling
Q7.There is a time gap between the conversion of raw materials into finished goods which gives rise to
 stores management 
Q8.A warehouse operated by the firm owning the product is called as ___ ware house
Private 
Q9.There is a time gap between the finished goods are actually transported to retail outlets which gives rise to
warehouse management 
___________________________________
Chapter 09: Introduction to Supply Chain

Q1.What is the correct sequence in supply chain?
Plan, Source, Make, Deliver
Q2.Supply Chain in anticipation of Customer Demand is called
Push View
Q3.Supplier partnership is called as_____ SCM
Up stream of 
Q4.A sequence of suppliers, transporters, warehouses, manufacturers, wholesalers, distributors, retailers and final consumers is called as
Supply Chain
Q5.Network of organizations and business process for procuring materials, transforming raw materials into the finished products and distributing the finished products to the customers
Supply Chain
Q6.Which of the following is not a part of Cycle View?
Push Cycle
Q7.The variability worsens as we travel “up” the supply chain. This is called as
Bullwhip effect
Q8.Supply Chain in response to Customer order is called
Pull View
Q9.Producing a commodity at the lowest cost due to advantages available to a particular firm is called as ____ Strategy
Cost leadership
Q10.Which of the following is not a Phase in Supply Chain?
Supply Chain Management
___________________________________
Chapter 10: Managing Global Logistics and Global Supply Chains

Q1.An unconditional order by exporter to importer to pay certain sum of money to a specified payee is called as
bill of Exchange
Q2.If there are no barriers for imports and exports, it is called as
Free Trade Area
Q3.A port away from Sea Port but all other formalities are completed is called as ____ port
Dry 
Q4.An expert specializing in handling export documentation is called as
Forwarding agent 
Q5.A receipt issued by shipping company acknowledging the receipt of goods is called as
Bill of Loading
Q6.“Tariffs” means
Custom Duty
Q7.“The integration and coordination of requirements across world wise business units” is called as
Global Sourcing
Q8.If a company procures major components from its foreign subsidiary, it is called _____ Sourcing
International Intra firm
Q9.A systematic means of displaying and categorizing business activities is called as
Differentiation 
Q10.Which is not an example of Globalisation of Supply Chain
Sourcing, producing and marketing in one country
_____________________
Chapter 11: Information Technology in Production and Supply Chain Management

Q1.A System integrates all major elements of manufacturing into a highly automated system is called as
Flexible Manufacturing System
Q2.One of the Supply chain management software vendors is
SAP
Q3.JIT stands for
Just In Time 
Q4.EDI stands for
Electronic Data Interchange 
Q5.A process of use of computers in planning, manufacturing, inspecting and controlling the manufacturing operation directly or indirectly is called as
Computer Aided Manufacturing
Q6.___________ involves the use of computer in Creating, Analyzing, Modifying, Optimizing and Drafting/ Documenting a product data so as to achieve its design goal efficiently and effectively.
Computer Aided Design
Q7.A process of integration of CAD, CAM and business aspects of a factory is called as
Computer Integrated Manufacturing
Q8.The Just-in-time production concept was first implemented in
Japan

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